Everyone makes dumb ass mistakes sometimes. whats important i think in the service industry, is that you own up to it and make it right, even if you lose your ass at least you wont lose your integrity.
I think thats kind of the problem with the world right now is too many people have forgotten about "personal responsibilty" my .02
Ditto that.
Too many people want to blame everything on someone else. Makes me crazy sometimes. I've done more than my share of screwin up, but have always accepted the responsibility after.
Hope this all works out for you.