untill the great bubble burst, my theroy on declining service, the decline of fast in fast food etc... a long time ago when I was a kid, you went out and got a job at mcdougals etc and made some money, but as the new generations came up with the 'entitlement' atitude..and momy and dady providing everything, a meanile job was 'below' them (the way service treats there employees didn't help) the quality of employees willing to work service industry declined greatly, thus service declined. right before the whole meltdown I remember seeing 20/20 or some show like that talking about how companys can 'accomadate' the new workforce, with their different work habbits, tattoo's peircings and work ethic.... WTF if Im paying you, your going to come to work dressed how I tell you, and do the job I tell you the way I tell you to do it...