I have a customer that is a HUGE early addoptor. He LOVES his toys and will spend huge money on them. His house is set up for entertainment purposes and he wants his guests to want for nothing. He purchased PC's a few years back that are hooked up to his TV's and theaters (7 of them). He was a little bummed when we told him that they needed to be replaced (we are talking about a 150,000 dollar bill at the end of this upgrade). We just told him that he got 5 years out of his old computers and that is basically a life time. He is fine and said no problem just let me know what we have to do. This is of course a guy that 7 years after building a multi million dollar home, purchased his neighbors house for 5 .5million and bulldozed it and now is going to buldoze his house as well!! People for the most part understand that we are in a wild age were technology is moving forward SUPER fast. It is fun but also scarry to work with this stuff because half the time it does not work like they say it will. For me to put together the latest quote for a guy I will have well over 200 hours of research into products and have traveled all over the North East to visit companies and other installers to get feedback and see things actually work.
The only one that I had a hard time swallowing the other day was when I could not get a battery for a touch panel because it was no longer made. That one ****ed me off!
Jon
