Todays episode of ask Jim

It appears that the hoses were mis-packaged. Mercury is now looking into how many have been packaged wrong.

I swear Tony has the worst luck.
 
Dana at DollerOffshore has been great this morning about it. She's emailed me back promptly and got ahold of Mercury immediately.
 
I dont think they were packaged wrong or are for diff length cyls. They just look like they were bent wrong. the length of them may be different for different cyls but the height on the ends are all the same. All it takes is one key on computer punched wrong and machine spits them out wrong.
 
I dont think they were packaged wrong or are for diff length cyls. They just look like they were bent wrong. the length of them may be different for different cyls but the height on the ends are all the same. All it takes is one key on computer punched wrong and machine spits them out wrong.

I agree . The rear bend was in the wrong place.
 
Latest update - Mercury wanted all sorts of BS, Dana at Doller was again great and told them to look at the pics - they were obviously wrong. She got Mercury to drop ship us two new ones from one of their factories.
 
Got two new ones this morning in the mail. Taking them out and comparing them to the other ones, they look right. Mercury wants the old ones back but won't pay for the shipping. Irritates me that they send us the wrong parts and then won't pay for the shipping back. It's only a couple of bucks but still.
 
What's the latest you two??? How soon before the Cig hits the water? We're in the islands this weekend. Will we see you?
 
Tony if you need any TRS trim parts i have both external line and internal line trim rams, lines, t-assy etc that i have on the shelf for spares and i never used them

good luck
 
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